Support and fulfillment

Contact and delivery information.

Email support@contractorsoplab.com for billing, audit scope, delivery, refund, or privacy questions.

Support contact

Support email: support@contractorsoplab.com. ContractorOpsLab is based in Florida and serves U.S. contractor and home-service businesses.

Expected response time

Support requests are normally reviewed within 2 business days, excluding weekends and holidays.

What happens after purchase

$9 BreachClaim packet

The $9 BreachClaim action packet is available through the checkout link on the home page. It is intended for redacted breach or settlement notice text only. Buyers should not submit SSNs, passwords, full account numbers, claim codes, barcodes, QR codes, full birth dates, or unredacted notices.

Forms package pricing

Self-serve form products are offered as a $19 change-order packet, $29 allowance and selection packet, $49 five-trade spec starter pack, $99 subcontractor bid comparison kit, $149 small contractor starter pack, $299 subcontractor scope pack, and $499 homebuilder job-spec pack. Custom cleanup remains separately scoped at $750-$1,500.

Self-serve products are fixed, reusable template bundles. They are not customized to a buyer's trade, contract, jurisdiction, code requirements, or project. Buyers should save a clean master copy and obtain qualified review where appropriate.

Breach claim limits

Breach claim document workups are document-organization and operations support. They are not legal advice, expert testimony, cybersecurity forensics, malware removal, live incident response, engineering analysis, insurance adjusting, court filing preparation, breach-notification advice, or representation.

Proposal and specification limits

Proposal forms and standard job specs are operations and documentation tools. They are not legal advice, code advice, engineering advice, architectural services, safety consulting, licensing advice, insurance advice, or a guarantee that a form, bid, contract, scope, or specification will be enforceable or sufficient for a particular job.

Timing

Fixed-price digital form packs are available immediately from the Stripe confirmation page. Delivery timing for audits, claim workups, and custom cleanup depends on scope, client responsiveness, and material volume; the expected window is confirmed before work begins.

Billing and refunds

For refund and cancellation terms, see the Refund and Cancellation Policy.